Hello, how can we help?
Find answers, tips, and guides for using Simify.
Getting Connected
Ready to go online? Follow simple steps to install your eSIM, activate it properly, and connect to the right network.
Understanding How It Works
New to eSIMs or Simify? Start here. Learn how our eSIM activation works, and what to expect before, during, and after your purchase.
Troubleshooting & Fixes
Fix common eSIM issues quickly. Find step-by-step guides to resolve connectivity problems, activation errors, and other technical concerns.
Plans, Coverage, and Limits
Everything you need to know about Simify plans, coverage areas, data allowances, and usage limits. Compare options, understand what’s included, and choose the plan that fits your trip.
Your Account & Orders
All things account and order-related, in one spot. Update your information, review your purchases, and get help with any order concerns here.