If your internet suddenly feels slower than usual, don’t panic — this is likely data throttling, and it’s completely normal for Unlimited eSIMs.

Why this happens

Our Unlimited eSIMs give you high-speed data each day. Once you use around 1.5GB of high-speed data within a single day, your connection may slow down for the rest of that day.

This is called throttling.

When throttled, your speed is reduced to around 1 Mbps.

What you can still do at throttled speeds

Even at a reduced speed, your eSIM is still usable for everyday essentials, including:

• Navigation and maps
• Messaging apps like WhatsApp or Messenger
• Social media browsing
• Sending emails or photos

This follows an industry-standard practice known as a Fair Usage Policy.

Mobile networks apply this to help ensure fair access for everyone and to prevent a small number of users from using excessive bandwidth.

Tips to avoid throttling

Want to stay on high-speed data longer? These simple tips can help reduce the chances of throttling during the day.

Keep an eye on your phone’s built-in data usage tracker
Most phones, including iPhones and Samsung devices, show data usage in Mobile Data settings.

Save big downloads or streaming for Wi-Fi
App updates, large downloads, and video streaming are best done when you’re connected to Wi-Fi.

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