How Do I Get a First-Time Customer Discount

If it’s your first time ordering with Simify — welcome 👋

We normally offer 10% off for first-time orders when customers subscribe to our mailing list.

If you’re referred by an existing customer through our Referral Rewards program, the discount can increase to 15%, depending on the promotion available at the time of purchase.

Who qualifies?

You qualify if:

  • You’ve never placed an order with Simify before
  • You’re using an email address that hasn’t been used for a previous purchase

How do I apply it?

If there’s an active offer, it will either:

  • Apply automatically at checkout or
  • Require you to enter a promo code in the discount field before payment

Make sure the discount appears in your cart before completing your order.

Why isn’t it working?

Common reasons:

  • The email has been used before
  • The promotion has expired
  • The code was entered incorrectly
  • It can’t be combined with another offer
  • Only one promotion can be used per order.

Important: Discounts can’t be stacked

Only one promotion can be used per order.

This includes:

  • Promo codes
  • First-time customer offers
  • Referral discounts
  • Bundle promotions
  • Flash sales

If multiple promotions apply, our system will automatically apply the best available deal.

Still unsure?

Send us your email address and a screenshot of your cart, and we’ll check it for you.

Still have a question? We’re here to help. Contact us