WHEN YOUR eSIM ACTIVATES AND HOW VALIDITY WORKS

Your eSIM only activates once you arrive in a supported country and connect to a local network. Until then, your plan doesn’t start — even if the eSIM is already installed on your device.

WHAT YOU NEED TO KNOW

You can install your eSIM ahead of time while you’re still at home. Installation alone does not trigger activation or start using your data.

Your plan only begins once your eSIM connects to a supported local network in a covered country. That exact date and time is when your eSIM’s validity starts.

For example, activate a 30-day eSIM on May 1 at 10:00 AM (local time), and it’ll stay active until May 31 at 10:00 AM — a full 30 days, counted from the exact moment you switched it on.

This means you won’t accidentally activate your eSIM early. Simply installing it, switching SIMs, or adjusting settings won’t start your plan unless you’re already in a covered destination.

If you’d like a clearer breakdown of how installation and activation work — and why they’re different — you can read our guide on Installation vs Activation.

If you’re ready to set things up or need help once you arrive, you can follow our step-by-step guides on how to install your eSIM and how to activate your eSIM to get connected quickly and confidently.

WE’VE GOT YOU

Traveling can be stressful enough. Using your eSIM shouldn’t be. If you need further help or would like a clearer explanation, reach out to us. We’re happy to help.💛