Most Simify eSIMs connect automatically once they’re installed. In some cases, the phone may need the APN added or updated so it knows how to connect to the local network.
We usually only look at APN settings if:
- The eSIM is installed and active
- Device settings look correct
- There’s still no mobile data
If everything is already working, there’s no need to change anything here.
APN by country / region
For most devices, you’ll only need to fill in the APN field.
- APN: use the value shown on the product page
- Username: leave blank
- Password: leave blank
- Authentication type: not required
- APN roaming protocol: IPv4 (default)
If your device asks for additional fields, it’s usually safe to leave them unchanged.
| Country / Region | APN |
|---|---|
| Japan | cmhk |
| Singapore | cmhk |
| South Korea | cmhk |
| Thailand | cmhk |
| Cambodia | cmhk |
| Asia (10 Countries) | ctm-mobile |
| China, Hong Kong, Macau & Taiwan | ctm-mobile |
| South East Asia | ctm-mobile |
| India | mobiledata |
| Malaysia | mobiledata |
| Indonesia | Plus |
| Australia & New Zealand | Plus |
| Bangladesh | Plus |
| Europe & UK (43 Countries) | Plus |
| Fiji | Plus |
| Middle East (16 Countries) | Plus |
| New Zealand | Plus |
| Philippines | Plus |
| Sri Lanka | Plus |
| Turkey | Plus |
| USA, Canada & Mexico | Plus |
| USA | Plus |
| Global | Plus |
| Africa | data.esim |
| Australia | data.esim |
| Egypt | data.esim |
| Middle East (8 Countries) | data.esim |
| Morocco | data.esim |
| South America | data.esim |
| Taiwan | data.esim |
How to check or update APN settings
The steps below show where to find APN settings on each device. Menu names may vary slightly depending on the model or OS version.
Using an iPhone
- Go to phone Settings
- Tap Mobile Service (or Cellular)
- Select your Simify eSIM
- Tap Mobile Data Network
If you do not see this option, look for the APN settings under Mobile Data or Cellular Data Options.
- Under Mobile Data, enter the APN name/value
- Leave Username and Password blank
Once saved, the phone usually applies the changes automatically.
Using a Samsung
- Open phone Settings
- Tap Connections
- Tap Mobile networks
- Tap Access Point Names
- Tap Add if you need to create a new APN
Or tap the existing APN to edit it.
- In the APN field, enter the APN value
- Leave Username and Password blank
- Save and select the new APN
- Restart your phone if needed
Using a Google Pixel
- Go to phone Settings
- Tap Network & internet
- Tap SIMs
- Select your Simify eSIM
- Tap Access Point Names
On some Pixel models, this may be under Advanced
- Tap + or Add APN
- In Name, enter the APN name
- In APN, enter the APN value
- Leave Username and Password blank
- Tap Save
- Select the new APN so it becomes the active APN
- Restart your phone if needed
If menu names look slightly different, you can also use the Settings search bar and search for APN or Access Point Names.
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